Shipping & Returns
Shipping Policy
Almost all of our orders are made to order which means that we have a processing time to complete then ship your order. Please see the current processing time on the top banner of our website.
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Processing time and shipping times are separate. For example: If our estimated processing time is 5-7 business days, (business days do not included weekends or holidays), then the shipping estimate, is an additional time frame on top of those days. 5-7 processing business days + 2-5 business days for ground shipping = up to 12 business days to receive your order. These are also estimations as we do not have control over the shipping provider. Therefore, these are estimations and cannot be guaranteed.
Return & Exchange Policy
You may cancel your subscription at any time.
Our products are handmade to order. Unless there is a defect upon delivery, we do not accept refunds. Any refund requests after 14 days of delivery will not qualify for refund. Orders cannot be cancelled once item has shipped. Please contact us at hayhayshandmade@gmail.com with any questions.